Information Integrity Wellbeing Collects
 

Integrity Wellbeing may collect and process the following about you:

• Personal Identification Information: Name, email address, phone number, address.

• Booking Information: Appointment details including services booked, dates, and times.

• Payment Information: Payment details necessary to process transactions.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Usage Data: Information about how you use our website and services.

 

How Integrity Wellbeing Uses Your Information
Integrity Wellbeing uses your data to:

• Provide and manage your bookings and appointments.

• Communicate with you regarding your appointments, services, and any changes.

• Improve our website and services through analysis and research.

• Process payments securely.

• Comply with legal obligations and protect your interests or those of others.
   

Legal Basis for Processing
Integrity Wellbeing processes your personal data based on the following legal grounds:

• Consent: Where you have provided explicit consent for Integrity Wellbeing to process your data.

• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: Processing necessary for compliance with a legal obligation.

• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and enhancing customer experience, provided that these interests are not overridden by your rights and interests.
   

Data Retention
Integrity Wellbeing will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Sharing
Integrity Wellbeing does not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Integrity Wellbeing may also release your information when Integrity Wellbeing believes release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Data Protection Rights
Under the GDPR, you have the following rights:

• Access: You have the right to request copies of your personal data.

• Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.

• Erasure: You have the right to request the erasure of your personal data, under certain conditions.

• Restrict Processing: You have the right to request that Integrity Wellbeing restricts the processing of your personal data, under certain conditions.

• Object to Processing: You have the right to object to Integrity Wellbeing’s processing of your personal data, under certain conditions.

• Data Portability: You have the right to request the transfer of the data that Integrity Wellbeing has collected to another organization, or directly to you, under certain conditions.
   

Exercising Your Rights
If you make a request, Integrity Wellbeing has one month to respond to you. If you would like to exercise any of these rights, please contact us at:

• Email: lenna@integrity-wellbeing.com

• Address: Zadera Beauty Studios, 148 Trafalgar Road, London, SE10 9TZ
   

Security of Your Data
Integrity Wellbeing takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

Use of Cookies
Integrity Wellbeing’s website uses cookies to enhance user experience. Cookies are small files placed on your device that help us analyze website traffic and usage. You can set your browser to refuse cookies, but this may affect the functionality of our website.

Third-Party Links
Integrity Wellbeing’s website may contain links to other websites. This privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to This Privacy Policy
Integrity Wellbeing may update our privacy policy from time to time. Integrity Wellbeing will notify you of any changes by posting the new privacy policy on this page. This policy was last updated on [08~08~2024].

Contact Us
If you have any questions about this privacy policy or Integrity Wellbeing’s data protection practices, please contact us:

• Email: lenna@integrity-wellbeing.com

• Address: Zadera Beauty Studios, 148 Trafalgar Road, London, SE10 9TZ

Complaints
If you believe that Integrity Wellbeing has not complied with your data protection rights, you can complain to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
 

Thank you for trusting Integrity Wellbeing with your personal data. Integrity Wellbeing is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

Terms of Service

Introduction
These Terms of Service govern your use of our website [www.integrity-wellbeing.com] and our online booking system powered by Timely. By accessing or using our website, you agree to comply with and be bound by these terms.

Services
Integrity Wellbeing offers luxury organic bespoke beauty and massage services in the UK. Our services are provided by appointment, which can be booked via our online booking system.

Booking and Cancellations
Booking: Appointments can be booked online through our booking system. Integrity Wellbeing is only open on Sundays, and all online bookings must be prepaid in advance. You will receive a confirmation email once your booking is complete.

Cancellation Policy:

Given our limited availability, Integrity Wellbeing requires a minimum of 48 hours' notice for any appointment cancellations or reschedules. Cancellations or changes made within 48 hours of your appointment will not be refunded unless the slot is filled by another client. If the space is successfully rebooked, you may receive a refund or the opportunity to reschedule without penalty.

Payment

• Payment Methods:
  Integrity Wellbeing accepts various payment methods, including credit/debit cards and online payments through our booking system.

• Prepayment Requirement:
  All bookings must be prepaid in full at the time of booking. This ensures your appointment is secured and helps us manage our schedule effectively.

• Pricing:
  All prices for our services are listed on our website and are subject to change without notice. The price at the time of booking is the price you will be charged.

User Responsibilities

• Accurate Information:
  You agree to provide accurate and complete information when booking an appointment and during your visit.

• Conduct:
  You agree to conduct yourself in a respectful and courteous manner while at our studio. Integrity Wellbeing reserves the right to refuse service to anyone behaving inappropriately.

Limitation of Liability
Integrity Wellbeing is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability to you for any claim arising out of or in connection with our services is limited to the amount you paid for the service.

Changes to Terms
Integrity Wellbeing may update these Terms of Service from time to time. Integrity Wellbeing will notify you of any changes by posting the new terms on this page. Your continued use of our website and services after such changes constitutes your acceptance of the new Terms of Service.

Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: lenna@integrity-wellbeing.com
Address: Zadera Beauty Studios, 148 Trafalgar Road, London, SE10 9TZ